Privacy Policy.

IOP Digital (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, enroll in programs, or interact with our Services.

By using IOP Digital, you consent to the practices described in this policy. If you disagree, please discontinue use of our Services.

We may collect the following types of information:

• Account data: name, email, phone, country, and password (stored securely hashed).
• Enrollment data: program selections, payment history, and progress records.
• Communication data: messages sent to advisors, support tickets, and survey responses.
• Technical data: IP address, browser type, device information, and usage analytics.
• Submitted work: assignments, projects, and portfolio materials shared with mentors.

We use personal information to:

• Provide, operate, and improve our programs and platform.
• Process enrollments, payments, and certificates.
• Connect you with mentors and cohort peers.
• Send transactional emails (schedules, receipts, updates).
• Send marketing communications — only with your consent, and you may unsubscribe anytime.
• Analyze aggregate usage to improve curriculum and outcomes.
• Comply with legal obligations and prevent fraud or abuse.

We do not sell your personal information. We may share data with:

• Service providers (payment processors, email platforms, hosting) under strict confidentiality agreements.
• Mentors assigned to your cohort, limited to information needed for instruction.
• Legal authorities when required by law or to protect rights and safety.

Aggregated, anonymized data may be used in outcome reports or marketing without identifying individuals.

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how visitors use our site.

• Essential cookies — required for platform functionality.
• Analytics cookies — help us improve content and performance (e.g., page views, session duration).
• Marketing cookies — used only with consent for ad measurement.

You can control cookies through your browser settings. Disabling essential cookies may limit platform features.

We retain personal data for as long as your account is active or as needed to provide Services, comply with legal obligations, and resolve disputes. Enrollment records may be kept for up to 7 years for certification verification.

We implement industry-standard security measures including encryption in transit, access controls, and regular security reviews. No method of transmission over the internet is 100% secure.

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Export your data in a portable format.
• Withdraw consent for marketing communications.
• Object to or restrict certain processing activities.

To exercise these rights, email privacy@iopdigital.com. We will respond within 30 days.

Our Services are not directed at children under 16. We do not knowingly collect data from children without parental consent. If you believe we have collected information from a child, contact us immediately and we will delete it.

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date. Significant changes will be communicated via email or platform notice.

Privacy questions or requests: privacy@iopdigital.com

IOP Digital · Institute of Professionals · Lahore, Pakistan